Intelligence is key to managing performance at an organisational or individual level. Knowledge of results and feedback are critical to human performance – both as a source of knowledge as to what to focus on to achieve improvement but also as a source of motivation. It is therefore important to select meaningful measures and then make good use of them. We work with you to identify and adopt measures that have direct relevance in terms of predicting performance and can be influenced. At an individual level, measures help drive accountability which can be key to maintaining the required focus.
Do your people maintain focus on those behaviours that make the most difference?