Front line managers and supervisors play a critical role in influencing how and what gets done. Supervision is a “contact sport” and managers / supervisors need to be out there more than they are not – something that may not be the case. Once this has been achieved, the emphasis needs to be on what they do – functional actions but soft skills too! Many need help to develop these – balancing the need to tell with the need to coach and encourage. An emphasis on getting the best out of people! We work with you to focus on the front line manager / supervisor role and how to ensure your people can and will deliver that which is required. None of this can be left to chance – but too often it is.
How visible and effective are your front line managers / supervisors?